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Frequently asked questions
The short answers to what people ask us most about our products, quality, and ordering. Still stuck? We're happy to help.
The Basics
BioPure Labs is a science-forward wellness and research brand offering high-purity, precisely dosed products, manufactured to a clinical standard. You can read more on our About page.
Every BioPure product is made in Canada, under documented quality controls.
Our current catalog is our 30 mL multidose Bacteriostatic Water and our 2% Methylene Blue USP-grade solution. Browse everything in the shop.
No. We provide factual product information only — specifications, quality, and handling. We can’t offer medical guidance or advise on personal use. For questions about whether a product is appropriate for you, please consult a qualified healthcare professional.
Our Products
A 30 mL multidose sterile solution with 0.9% benzyl alcohol added as a preservative, latex-free, in a durable, impact-resistant bottle designed for stable repeated access. As printed on the label, it is not for use in newborns. See the product page.
A 2% Methylene Blue solution, USP grade, formulated to deliver an accurate 1 mg per drop for precise, controlled dosing. It is alcohol-free and supplied in a shatter-proof, leak-proof, BPA-free bottle with a secure lever cap. See the product page for full details.
The 2% solution is formulated to deliver 1 mg of methylene blue per drop, so each measure is consistent and repeatable.
Bacteriostatic Water ships in a durable, impact-resistant multidose bottle with a secure closure. Our Methylene Blue bottle is shatter-proof, leak-proof, and BPA-free with a secure lever cap for clean, measured dispensing.
Quality & Testing
Yes. Our products are USP-grade certified and tested to be free from contaminants and heavy metals.
Our products are USP-grade certified and tested free from contaminants and heavy metals. A Certificate of Analysis is available for every batch — see our Certificates of Analysis page.
Yes — see our Certificates of Analysis page for what we test for and how to request the COA for your product.
Yes — every BioPure product is proudly manufactured in Canada.
Handling & Storage
Store in a cool, dry place away from direct heat and sunlight, and keep the cap securely closed between uses. Always follow the storage guidance printed on the product label.
The secure lever cap is designed for clean, measured dispensing one drop at a time, so you get consistent 1 mg-per-drop measures from the 2% solution.
Please refer to the expiry or best-before date and any storage instructions printed on your product’s label.
Ordering & Shipping
We ship across Canada for a flat $9.95 per order, however many items you buy. You’ll always see it at checkout before you pay. Full details are on our Shipping & Returns page. If you don’t see your destination at checkout, please contact us.
Orders are typically prepared within a few business days. You’ll receive tracking by email once your order is on its way.
Yes — we email you tracking details as soon as your order ships.
Yes. If you’d like to stock BioPure or partner with us, tell us about your business on our wholesale page.
Returns
Full details are on our Shipping & Returns page. If something isn’t right with your order, please reach out and we’ll do our best to make it right. Note that, for safety and quality reasons, opened consumable products may not be eligible for return.
We’re sorry about that. Send us a quick photo within a few days of delivery through our contact page and we’ll sort it out.
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